Frequently asked questions

Which cryptocurrencies can I trade via Bolero?

You can currently buy, sell and hold only Bitcoin (BTC) and Ether (ETH) through Bolero. 

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Can I buy other crypto, such as Solana or XRP?

No, at this stage only Bitcoin and Ether are available.

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When can I trade crypto?

Trading is available 24/7, except during maintenance windows.

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Why can I sometimes not buy or sell crypto temporarily?

During scheduled maintenance or unexpected technical issues, crypto trading may be temporarily unavailable. We always inform you as quickly as possible via the Bolero platform.

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Can I transfer my crypto to an external wallet (e.g., MetaMask or a hardware wallet)?

Outgoing transfers of Bitcoin or Ether to external wallets are possible under certain conditions, as described in the Custody Policy.

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How do I buy Bitcoin or Ether?

You can easily place an order via the Bolero website or mobile app by searching for “Bitcoin” or “Ether”, then clicking buy/sell.

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Are crypto orders executed immediately?

Bolero works with external liquidity providers. Orders are usually executed quickly, but slight delays may occur during extreme volatility.

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Which order types are available?

Market orders and limit orders.

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Can I buy fractional amounts (less than 1 BTC or 1 ETH)?

Yes, up to 6 decimals.

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What are the costs for buying or selling crypto?

The fee is 0.50 %, with a minimum of €5.  All fees are listed in the Bolero fee schedule.

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